Projects

2022-03-04T12:29:20+00:00

Castle Water – Water Supplier Billing Solution for High-Value Customers

Castle Water is the leading independent water supplier to businesses and organisations across the UK. In common with all suppliers, their customers with trade effluent (TE) are, proportionately, their highest value customers. Trade effluent billing is complex and unnoticed data issues cause substantial revenue loss. Castle had a clear and obvious need for a highly accurate billing solution.

Building from our experience of developing market settlement solutions for the English and Scottish markets we designed our trevi Billing solution and implemented and manage for Castle Water in Microsoft Azure using SQL Azure and .NET. The solution bills all services for TE customers, automatically generates adjusted bills and includes consolidated (group) billing. It is the most accurate and re-active TE billing solution available and bills every penny on-time.

Castle Water is recognised as a market leader in trade effluent billing and in making the process simple for their customers.

2022-10-03T11:08:13+00:00

Sandstone – A Proactive Managed IT Services Partner Case Study

Sandstone (previously Grant Property) had limited internal resources and a complex range of third-party suppliers to manage their IT infrastructure. This was proving to be ineffective, and the team were actively looking for a new Managed IT Services partner to help them transform their IT. Bridgeall was recommended to Sandstone and invited to tender for the provision of Managed IT Services and to replace the existing suppliers and internal resources. Our team was a proactive partner who identified opportunities for improvement, simplified systems and brought everything in-house, helping to keep Sandstone’s network at peak performance and provide stability for the business.

2021-09-16T10:23:15+00:00

Link Group – Enhanced Productivity with O365

One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.

In order to take advantage of the full potential of the O365 portfolio of services Link made the decision to migrate from Google G-Suite.

Bridgeall were appointed to help Link Housing Group move from the Google G-Suite cloud solution and onto the Office 365 platform. This involved the migration of all mailboxes, user and team data stores.Bridgeall established a migration farm hosted in Azure for the duration of the project where data was initially transferred and converted from Google to Microsoft format. All mailboxes for users and shared resources containing email, calendars and contacts were migrated in O365 exchange online. It was completed as a cutover migration for the entire organisation with around 800 users going live across a single weekend.

2021-04-08T11:43:18+00:00

McAllister Litho Group – Disaster Recovery with a Hybrid Cloud & On Premise Solution

McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.

MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.

The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.

2021-09-13T10:14:31+00:00

REMT – Comprehensive Email Security for the Royal Edinburgh Military Tattoo

Bridgell implemented an email security solution to provide the business with effective cyber resilience capabilities.The solution increases REMT’s cyber resilience capabilities thereby preventing potential ransomware incidents, eliminating the impact of email outages, preventing data loss and protecting against malicious web activity all supported by staff cyber security awareness training.

2022-10-03T11:10:19+00:00

Whyte & Mackay – Onboarding Case Study

Our client Whyte & Mackay required a solution to simplify and manage their customer onboarding process. To help manage this process, Bridgeall delivered a Power Platform and Office 365 based approach to rapidly deliver a solution. This was achieved using Power Apps to create a centralised solution and automating business process steps with Power Automate. 

2020-10-20T11:08:32+00:00

NHS GGC – Effective Project Management for NHS Greater Glasgow & Clyde

The NHS GGC were looking for a PMO solution to help them manage 100s of projects. Utilising SharePoint Online and Power BI, Microsoft’s data visualisation platform, the Bridgeall solution delivered a cost-effective way of standardising processes and documentation to support all stages of the project management lifecycle, reducing the need for less efficient processes.

2020-10-20T11:13:29+00:00

NHS NES – Job Re-Evaluation Platform Development for the NHS

Bridgeall delivered a solution architecture that considered the functional requirements of the system and requirements for integration into NHS Education for Scotland’s Turas Digital platform. The first phase of work engaged with the wider stakeholder community in NHS Scotland and identified a prioritised backlog of functionality that could be delivered, along with non-functional and data-migration requirements.

2022-10-03T11:11:45+00:00

Age Scotland – Power Platform Quickstart Case Study

Age Scotland, a leading charity, identified Microsoft’s Power Platform as a technology solution that they wanted to roll out across the business. The team were looking for support on the best way to do this and engaged Bridgeall. To help with this process, we delivered our Power Apps and Power Automate Quickstart package to help develop a framework for success and get the team delivering solutions.

2021-09-16T12:42:44+00:00

Link Group – A Power Apps Health & Safety Risk Assessment Solution

One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.

As part of an on-going relationship with Link, supporting the Group on its journey to becoming a Modern Intelligent Workplace, Bridgeall delivered a new Risk Assessment solution using Power Apps. The new solution delivered cost and productivity improvements by streamlining the process of raising actions, reviewing and approving Risk assessments before they are finally published for use.

Consequently, Risk Assessments are now worked through to an approved state producing a final Risk Assessment document for organisation-wide use.

2022-11-14T11:40:35+00:00

Scottish National Investment Bank – A Complete Technology Solution

The Scottish National Investment Bank (“the Bank”) were looking to replace the Scottish Government technology solution and managed service, they were operating on at launch. After a competitive tender process, Bridgeall were appointed to implement and support a new tailored solution that included the procurement, setup and ongoing support of several goods and services.

2022-06-01T12:28:50+00:00

Be-IT – Flexible, Secure, Anywhere, Any Device Working

To support new premises, Be-IT Resourcing, a leader in IT recruitment, required a cloud-based office for staff delivering a flexible, secure environment supporting anywhere, anytime, any device access to business-critical information.

Bridgeall’s expert Managed IT Services team implemented an O365 solution with an E3 subscription plan including Exchange, SharePoint and Skype along with licences for Office 2013 Professional enabling Be-IT to collaborate and share key business information 24/7 for any location. The project established the foundations for a more agile, flexible way of working.

2021-03-30T09:52:03+00:00

Rathbones – Responsive SharePoint Online Research Database

Rathbones looked to modernise a database application based on SharePoint 2007. Bridgeall developed and built a research database solution on top of SharePoint Online allowing users of the solution to view the companies’ up to date stock market data as well as internal and 3rd party research all in one location.

2021-09-29T10:54:34+00:00

Central Market Agency – Market-Critical Central System for the Water Sector in Scotland

The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.

Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.

To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.